Billing Terms and Conditions
1. Introduction
Thank you for shopping with Mode Sculpture. Please review our payment policy to ensure a smooth and secure purchasing experience. By placing an order on our website, you agree to the terms outlined below.
2. Accepted Payment Methods
We accept the following payment methods for your convenience:
- PayPal
3. Currency
All transactions on our website are processed in Australian Dollars (AUD $).
4. Payment Processing
Payments are securely processed at the time of purchase using advanced encryption and secure payment gateways. Once your payment has been successfully completed, you will receive an order confirmation email with your purchase details.
5. Pricing and Taxes
All product prices displayed on our website include VAT where applicable. Any additional shipping fees or taxes will be clearly stated and added at checkout.
6. Shipping Policy
We offer free shipping within Australia, and all orders are processed within one business day. Estimated delivery time is 1-3 business days via DHL and FedEx. To learn more, please visit our Shipping Policy.
7. Return and Refund Policy
We offer a 30-day return window. Customers can return unused and undamaged items within this period. If the return is due to defective or incorrect items, we will cover the return shipping costs. For more details, please refer to our Return and Refund Policy.
8. Privacy and Data Security
We are committed to protecting your privacy. All transactions are securely processed, and personal data is handled in compliance with industry security standards. To learn more about how we collect, store, and use your data, please visit our Privacy Policy.
9. Payment Issues
If your payment is declined due to insufficient funds or other processing errors, we will notify you via email. You may retry using a different payment method to complete your order.
10. Refunds and Cancellations
Refunds are processed back to the original payment method within 10 business days upon approval. If you need to cancel an order, please contact us before it has been shipped. For more details, please refer to our Return and Refund Policy.
11. Security Commitment
At Mode Sculpture, we prioritize the security of your payment information. Our payment gateways comply with the latest security standards, including PCI-DSS compliance.
12. Contact Information
For any inquiries regarding billing and payments, please contact us:
Store Name: Mode Sculpture
Address: 11 Delfin Dr, Wattle Grove NSW 2173, Australia
Email: info@modesculpture.com
Operating Hours: Monday to Friday, 09:00 - 18:00 (AEST)
We strive to respond to your inquiries within 24 hours.
This policy complies with Google Merchant Policies to ensure transparency, accuracy, and a secure shopping experience.